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The CX Cast ® by Forrester
The podcast for business leaders to get smart on CX
Episodes
308: Generative AI Needs Design And Will Transform It
June 6, 2023
The CX Cast
307: TD Bank’s CX Journey
May 30, 2023
The CX Cast
306: How To Fit The Role Of CMO
May 23, 2023
The CX Cast
305: Customer Obsession Matters For CX Quality
May 16, 2023
The CX Cast
304: Why You Can’t Create Value For Customers
May 9, 2023
The CX Cast
303: We Try Out Our Own Culture Research
May 2, 2023
The CX Cast
302: Privacy & CX
April 25, 2023
The CX Cast
301 – Practitioner Stories: Embedding CX Design at Avangrid
April 18, 2023
The CX Cast
300 – Practitioner Stories: Building The CX Function At Avangrid
April 11, 2023
The CX Cast
299: The CX Leader’s Guide To The Green Consumer
April 4, 2023
The CX Cast
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