If your company is struggling with employee engagement, chances are it’s looking in the wrong places. If you’re responsible for employee technology but not involved in discussions to improve engagement, it will be difficult, or even impossible, to move the needle. Engagement is an outcome of the employee experience (EX), and while there’s a mosaic of factors that influence EX, technology plays a significant role. In this episode, Forrester Principal Analysts Dave Johnson and Sam Stern dive deep on how to identify causal factors of employee engagement and make better decisions about technology policy and enablement.
In Episode 175, we dive deeper into which EX elements matter most, and quantify their impact with Forrester’s Employee Experience Index.
Click the titles below to read more:
- The Employee Experience Imperative
- Introducing Forrester’s Employee Experience Index
- How Firms Help Employees Evoke Emotions That Deepen Customer Loyalty