155: CX SF 2018 Forum | New Strategies For Immersive, Seamless Digital CX

You know that people’s experiences with your company, your products, and your services make all the difference in whether they decide to stay with you or switch to a competitor. It’s why you strive to make those experiences seamless and immersive — but that’s a tall order, which is why we’re tackling the problem head on at our Customer Experience Forum in San Francisco this year. We’ll give you preview of what we’re talking about, in this episode.

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