169: CES 2019 Delivers Dazzling Tech But Disappointing Experiences

We discuss our key takeaways from the Consumer Electronics Show (CES) 2019:

1. Robots Are Eager To Help — But Aren’t Customer-Ready (Yet).

2. “Smart” Products Are Everywhere — Varying In Intelligence.

3. Google Is Catching Up In The Amazon Vs. Google Race.

4. Technology Will Disrupt The Retail Experience Far More Than It Has Already.

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