Last week, over 1,500 attendees gathered in NYC to learn about CX trends from leading B2B and B2C brands, discuss best practices, and hear the latest research findings in CX. In this episode, we recap some of the highlights of this 2-day event.
Click the titles below to read more:
- The CX Innovation Imperative
- What Do Excellent Emotional Customer Experiences Look Like?
- User Experience Capabilities Assessment
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